Login  


WoodWick®
Evergreen Reed Diffuser


WoodWick®
Snowflake Candle


WoodWick®
10oz Holiday Glow
 Quick Find

Shop By Fragrance
Shop By Color

WoodWick® Candles
WW Reed Diffusers & Refills
WoodWick® Fusion
WoodWick® Wax Melts
WW Home Fragrance Oils
WW Signature Collection
Money Candles & Soap

WoodWick® Accessories
Jar Shades
S'TOPPERS™ Designs

Clearance - Up to 65% off!
Monthly Specials
Gift Sets
  Customer Service
Virginia Candle Company's customer service goal is simple: We are committed to providing our customers total satisfaction, every time, guaranteed.

Contact us at customerservice@oldvirginiacandle.com or call 800-827-2231 (Monday - Friday, 9am to 5:30pm EST).

 
    Can I change the shipping address once an order is placed?
    Do you offer gift certificates?
    Do you ship internationally?
    Do you ship over the weekend?
    Do you ship to post office boxes?
    Do your wicks contain lead?
    Does choosing UPS Next Day Air mean that my order will arrive tomorrow?
    How do I cancel an order?
    How do I create an account?
    How do I track my order?
    How do I use my coupon?
    How long will it take my order to arrive?
    I do not live in the U.S. Can I still order from you?
    Is there a limit to how much I can order?
    Is there any way to order discontinued candles & accessories?
    May I choose a different carrier?
    What are your hours of operation?
    What if an item is defective or arrives damaged?
    What if I've forgotten my password?
    What is the difference between business and regular calendar days with respect to shipping?
    What is your guarantee of satisfaction?
    What methods of shipping do you offer?
    When will my order ship?